For mold removal in Chester County, PA, an experienced company should fix the moisture source, contain the area and remove moldy materials. The Chester County Health Department takes environmental complaints about residential dwellings at 610-344-6225 or through its online form.
Who do I contact about mold in Chester County?
| Situation | Who to contact | Details |
|---|---|---|
| Complaint about a residential dwelling | Chester County Health Department | 610-344-6225, online environmental complaint form, or mail to 601 Westtown Road, Suite 295, West Chester, PA 19380-0990. |
| Rental license or property maintenance | Your borough, township or city codes office | Many Chester County municipalities license and inspect rentals. |
| Checking a contractor | Pennsylvania Attorney General | 1-888-520-6680 |
What’s specific to Chester County?
- The Chester County Health Department accepts environmental complaints about residential dwellings.
- Complaints can be filed online, by phone at 610-344-6225 or by mail.
- West Chester Borough requires landlords to renew a rental license each year.
- Phoenixville Borough requires a yearly rental license and an annual inspection for each rental unit.
- The City of Coatesville refers to the 2018 International Property Maintenance Code.
Which Chester County towns does this site cover?
These are the postal town names covered in Chester County. Towns with a link have their own local page.
- West Chester
- Coatesville
- Downingtown
- Phoenixville
- Malvern
- Kennett Square
- Exton
- Oxford
- Chester Springs
- Berwyn
- Spring City
- Honey Brook
- Landenberg
- Devon
- Glenmoore
- Lincoln University
- Avondale
- Paoli
- Parkesburg
- Elverson
- Atglen
- Thorndale
What does mold removal in Chester County involve?
Professional removal follows the same core steps across the county. A company finds and fixes the moisture, contains the area, removes moldy porous materials, cleans and dries, then confirms the area is clean.
Rebuild work may need a permit from your township or borough. For the full process, cost drivers and what to ask, read the mold removal guide.
Do I need a mold inspection in Chester County?
If you can see mold, you usually don’t need testing first. The EPA says sampling is unnecessary in most cases where mold is visible. An inspection helps when you smell mustiness but can’t find the source. See the mold inspection guide.
What should I do in the first 24 hours?
- Stop the water source if you can.
- Start drying wet materials. The EPA advises drying within 24 to 48 hours.
- Keep people out of areas with visible mold, and don’t sand or scrape it.
- Photograph the damage and call your insurer if water damage caused it.
- If you rent, tell your landlord in writing and keep a copy.
How do I check a mold company in Pennsylvania?
Most home improvement contractors in Pennsylvania must register with the Office of Attorney General. The rule applies to contractors who do $5,000 or more of home improvement work a year.
- The registration number appears as “PA” plus a number on contracts, estimates and ads.
- You can check a registration by calling the Attorney General at 1-888-520-6680.
- Registration is not an endorsement or a quality rating.
- Contracts must be in writing, with the price, start and finish dates, a description of the work and your cancellation rights.
How getting help works
SEPA Mold Removal is a free referral service, not a mold company. You describe the problem in the form, and independent local mold companies contact you to set up an inspection or a quote.
Questions to ask the company that comes out
- What is your Pennsylvania Home Improvement Contractor (HIC) registration number?
- Which mold certifications does your crew hold, such as IICRC AMRT or ACAC?
- Will I get a written scope covering containment, HEPA filtration and how the moisture source gets fixed?
- Is the inspection or testing done by an independent assessor, separate from the company doing the removal?
- How will you confirm the job is finished? Ask about post-remediation verification or clearance testing.
- Can you send a certificate of insurance and your warranty terms in writing?
Mold questions in Chester County
The Chester County Health Department accepts environmental complaints about residential dwellings. Your municipal codes office handles rental licensing and property maintenance.
Several do, including West Chester, Phoenixville and Coatesville. Rules differ by municipality.
Usually not when mold is visible, according to the EPA.
Most property owners hear from a local mold company in 24 hours or less.
Get matched with a local mold company
Tell us what you’re seeing and where. The service is free. Most property owners hear from a local mold company in 24 hours or less.
SEPA Mold Removal is a free referral service. Your request goes to independent local companies through a partner network. See our Privacy Policy.
Sources
- Chester County: Submit a Health Complaint
- West Chester Borough: Building, Housing and Codes Enforcement
- Phoenixville Borough: Inspections
- City of Coatesville: Codes
- Pennsylvania Attorney General: Home Improvement Consumer Protection Act
- EPA: A Brief Guide to Mold, Moisture and Your Home
Last reviewed: October 2026